Net operating income, or NOI, is the income a property produces after operating expenses but before mortgage payments, income taxes, and capital expenditures. Start with effective gross income, then subtract expenses like property taxes, insurance, management, utilities, and repairs.
NOI excludes the mortgage payment on purpose. It measures the property itself, independent of how a particular buyer finances it. That makes NOI the common language lenders and appraisers use to compare deals and set value through a cap rate.
Because so much rides on NOI, lenders scrutinize the expense assumptions behind it. Understated expenses inflate NOI and value, so underwriters often add back a market management fee and replacement reserves even when the current owner does not.

